Carol excels at her work. She engages clients in a systematic and welcoming manner and helps to ease the anxiety associated with legal issues. Her grasp of detail is exceptional, and she continually keeps one informed about progress. She is businesslike and highly skilled at communication with the counter party as she is with clients. My experience on two occasions with her have been fully satisfactory and I would recommend her without qualification. She bills fairly and really seems to care about her clients. Carol also has a great touch in her interpersonal relations and is always positive in her outlook. She builds trust and confidence quickly and her professionalism and ethics are apparent in every aspect of her work.